> ## Documentation Index
> Fetch the complete documentation index at: https://test-62a57ffd.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Help & Feedback

> Find answers to common questions and get support for the Brave Search API

## Feedback

We want to hear from you! Please answer a few short questions about your experience using the Brave Search API. Your input directly shapes the future of our product and helps us provide the best experience possible.

<Card title="Take Survey" icon="pen-to-square" href="https://survey.brave.com/DI0r8C6LSWW.lGs7YLPwcQ?v=o">
  Share your feedback and help us improve
</Card>

## FAQ

### Subscriptions

<AccordionGroup>
  <Accordion title="Which API plan is right for me?">
    Before subscribing to a paid plan, we encourage you to test our API using a free plan. To make sure you pick the right plan, identify your core needs and goals. For general search, i.e. simply querying an index to find relevant results, pick any of the **Data for Search** plans. If you're looking to use the results for your AI, i.e. feed results to AI models for inference, choose a **Data for AI** plan. If you want to retain the results and/or train your AI models, make sure you subscribe to a **Data with storage rights** plan. Please note the plans don't come with a storage system - it is up to you how you store the data, as long as you have rights to do so.

    If your company needs a bespoke, large-data solution, please contact [searchapi-support@brave.com](mailto:searchapi-support@brave.com).
  </Accordion>

  {" "}

  <Accordion title="Why is a credit card required to subscribe to a free plan?">
    The credit card serves as an anti-fraud measure to protect Brave from bad
    actors who want to abuse the free offering (e.g. by combining multiple
    accounts). Please rest assured your card would never be billed for usage of
    the free plan, it is used merely to confirm your identity.
  </Accordion>

  {" "}

  <Accordion title="Do I need a key for every plan I am subscribed to?">
    Yes. After you've subscribed to a plan, you will need to generate a new key in
    the API Keys section - this applies to all plans. You may have up to 3 keys
    per subscription.
  </Accordion>

  <Accordion title="What happens if I reach my plan's request limit?">
    If you are subscribed to a plan that has a request limit (Free or Base) and reach this cap, you will get an error message with limits visible as response headers. To avoid this from happening, you can monitor your usage in the dashboard.

    If you need to run more requests than a plan allows, you'll need to subscribe to a new (higher tier) plan, after which you'll need to generate a new key to start using it.
  </Accordion>

  <Accordion title="What data can be retained?">
    **Data for Search** and **Data for AI** plans do not grant permission to retain any part of the API's output. You can only retain data received via the API if you are subscribed to a **Data with storage rights** plan. This plan allows you to store the entire output of the API, i.e. the JSON response to a query. For more details, please refer to our [Terms of Service](/resources/terms-of-service).
  </Accordion>
</AccordionGroup>

### Account

<AccordionGroup>
  <Accordion title="How can I change my payment method?">
    Navigate to the Billing section under Settings and click "Update Payment Method". You'll be redirected to a Stripe page where you can enter your new payment details.
  </Accordion>

  <Accordion title="How can I delete my account?">
    Send us an email from the email address associated with the Brave Search API account you'd like to delete.
  </Accordion>
</AccordionGroup>

### Search Index

<AccordionGroup>
  <Accordion title="What powers the Brave Search API?">
    The Brave Search API is powered by Brave Search, a fully independent search engine serving tens of millions of queries per day.

    Try Brave Search at [search.brave.com](https://search.brave.com).
  </Accordion>

  <Accordion title="Does Brave Search have its own Web crawler?">
    Yes, every search engine that has its own index necessarily has its own Web crawler. The Brave Search crawler does not advertise a differentiated user-agent because we must avoid discrimination from websites that allow only Google to crawl them. However, if a domain or page is not crawlable by any search engine (it has a noindex tag), or if it is not crawlable by googlebot, then Brave Search's bot will not crawl it either.

    Brave Search's crawler is partially powered by information provided by users enrolled in the Web Discovery Project (WDP) option in Brave browser's search settings, which is an off-by-default (aka opt-in), privacy-preserving system. WDP has multiple mechanisms to prevent Brave from knowing who is contributing what (WDP is also open-source for auditing and inspection by anyone).
  </Accordion>

  {" "}

  <Accordion title="Does the Brave Search API surface recent events?">
    Yes. Brave Search fetches millions of web pages every day, offering extensive
    coverage of recent events around the world.
  </Accordion>

  <Accordion title="What about copyright?">
    Brave Search API offers a ranked list of web pages that are publicly available; this list also includes information to support why the web page is relevant to the query (for instance via query-dependent snippets based on the content of the web page).

    The Brave Search API does not grant any rights to third-party content such as web pages. Customers who access URLs displayed in the Brave Search API must ensure their access to those web pages complies with the copyright terms of the page publishers.
  </Accordion>

  <Accordion title="I don't like the results I'm getting. What am I doing wrong?">
    If you are getting unexpected or suboptimal results via the API and would like to share some feedback, please include the following details in your email:

    * List of HTTP request parameters sent
    * List of HTTP headers sent, if any
    * Plan name used for request

    If you are comparing results with [Brave Search](https://search.brave.com/) and see a difference, please also include:

    * From drop down setting in Brave Search:
      * Search country
      * Safesearch
      * Time filter
      * Local result
    * From page settings in Brave Search:
      * Search language
      * Fallback mixing
      * Discussions
      * Summarizer

    **Please avoid sending any tokens.**
  </Accordion>
</AccordionGroup>

## Contact

For all general inquiries and support, please contact us at [searchapi-support@brave.com](mailto:searchapi-support@brave.com).